Returns & Exchanges
At RANKA JEWELLERS PC PRIVATE LIMITED, we strive to ensure your complete satisfaction with every purchase. If you are not entirely pleased with your selection, we offer a seamless return and exchange process within 7 days of delivery for eligible items.
Initiate Request
Contact our customer support team or log into your account portal to submit a return request along with your order number and photos of the item.
Quality Verification
Ensure the jewellery is in its original condition, unworn, and includes all original packaging, certificates, and tags for a successful inspection.
Secure Packaging
Pack the item securely in its original box and place it inside a tamper-proof envelope to prevent any damage during the return transit.
Processing & Refund
Once our experts verify the authenticity and condition of the returned piece, your refund or exchange will be processed within 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing